Peach County Emergency Medical Services (EMS) & Rescue is a modern paramedicine organization that covers all 151 square miles of Peach County, Georgia. Our crews will respond to nearly 6,000 calls for help this year. We pride ourselves on our evidence-based approach to paramedicine, our state-of-the-art equipment, and the just culture fostered by our leadership team and staff. We are a healthcare organization operating at the crossroads of medicine, public health, and public safety.

We provide 911 advanced life support ambulance services 24 hours a day, seven days a week, with ambulances staffed around-the-clock in Fort Valley and Byron. A third ambulance is staffed from 9:00 am until 9:00 pm each day and is stationed strategically near Highway 49 and the 247 Connector. Our ambulances are dispatched by the Peach County e911 center whose telecommunicators are trained in Emergency Medical Dispatch, allowing them to prioritize calls for help based upon objectively determined urgency.

While ambulance services may take different forms depending upon the community they serve, one thing remains constant, paramedicine is an intricate system with many moving parts. In Peach County we are a department of the Peach County Board of Commissioners. We work closely with area hospital emergency departments, law enforcement agencies, fire departments, public health, and others, particularly public lay responders. This has never been more important than with two of our current efforts; the placement of more first responder and public access defibrillators to assist in the case of sudden cardiac arrest, and the placement of Stop The Bleed kits to assist in the event of serious bleeding from an injury.

Our service, Emergency Medical Technicians (EMT), Advanced EMTs, and Paramedics are licensed and regulated by the State of Georgia, Department of Public Health, Office of Emergency Medical Services and Trauma.

If you would like more information concerning EMS, have questions about our department, or are interested in a career with Peach County EMS & Rescue, please contact our Director or Deputy Director. Contact information may be found under their photographs on this page.

Billing for EMS Services

EMS billing is highly technical and closely regulated by the State and Federal government. Because of this, Peach County retains the services of a professional billing company to complete this function on its behalf. This company is Central Georgia Billing Service, Inc.

Because of the overhead associated with providing ambulance services, these bills can seem very expensive. In most cases, the bill is fully or partially covered by the patient’s healthcare insurer. These insurers include commercial insurance (often provided by your employer), Medicare, Medicare replacement plans, Medicare supplement plans, Medicaid, and sometimes paid out-of-pocket by the patient themselves.

We understand that billing, and insurance reimbursement, are often confusing. If you have questions concerning your bill or what your insurer may have, or may not have, paid in association with your bill, we encourage you to contact our billing company directly. You may contact them by telephone toll free at (833) 200-5037, or at (706) 749-2225. They may also be reached via email at susan-kitchens@peachcounty.gov.